Privacy Policy

Privacy Policy for Bohemia Bay Studio (The Munna Co Pty Ltd).

Introduction

‍This privacy policy outlines how Bohemia Bay Studio, a business operated by The Munna Co Pty Ltd (ABN 14 660 483 581), collects, uses, discloses, and protects your personal information. We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

‍2. Contact Information

‍The Munna Co Pty LtdUnit 14/337 Bay RdCheltenham, Victoria, 3912Email: info@bohemiabaystudio.com.auPhone: 0438 343 804

‍3. Collection of Personal Information

‍We collect personal information that is reasonably necessary for our business functions. The types of personal information we collect include:

‍Contact Information:

Name (Brendan Creaser), business name, email address, and phone number.

‍Website Usage Data:

Information collected through cookies and tracking technologies, such as Google Analytics and Facebook Meta Pixel.

‍Payment Information:

Details processed through Stripe for online studio hire bookings (we do not store credit card details).

‍Marketing Data:

Information provided when subscribing to our newsletter or downloading free resources.We collect this information through:

‍Website Forms:

Contact forms, studio hire booking forms, and newsletter sign-up forms.

‍Cookies and Tracking Technologies:

Google Analytics and Facebook Meta Pixel.

‍Direct Interactions:

Phone calls and email communications.

‍4. Purpose of Collection and Use

‍We collect and use your personal information for the following purposes:To process studio hire bookings and provide related services.To respond to inquiries and provide customer support.

To send marketing communications, including newsletters, educational resources, special offers, and studio updates.To analye website usage and improve our website and services.To use Facebook Meta Pixel for retargeting advertising and audience creation. To use Google Analytics for website analytics and reporting.To process payments through Stripe.

‍5. Disclosure of Personal Information

‍We do not share your personal information with third parties outside of those required to operate our business (e.g. Stripe, Google Analytics, Facebook Meta).
We are required to disclose your information if requested by Australian law.

‍6. Cookies and Tracking Technologies
‍
‍We use cookies and tracking technologies, including:

‍Google Analytics:

To analye website traffic and user behavior. Google Analytics collects standard website usage data, such as IP addresses, page views, and browsing patterns.

‍Facebook Meta Pixel:

To track website activity, create custom audiences, and deliver targeted advertising on Facebook and Instagram. Standard pixel events such as page views and clicks are recorded. The duration of these cookies are standard as per those companies policies.You can manage your cookie preferences through your browser settings.

‍7. Data Security

‍We take reasonable steps to protect your personal information from unauthoried access, use, or disclosure. We store customer data in secure CRM systems, and access is restricted to authoried employees. We use Stripe for secure payment processing.

‍8. Marketing Communications

‍We send marketing emails with your consent. You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link at the bottom of our emails.

‍9. Access and Correction

‍You have the right to access and correct your personal information. To do so, please contact us at info@bohemiabaystudio.com.au.

10. Complaints
‍
‍If you have

a complaint about our privacy practices, please contact us at info@bohemiabaystudio.com.au. We will investigate your complaint and respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC). 11. Data Retention
‍
‍iWe retain personal info

rmation for as long as necessary to fulfill the purposes for which it was collected, or as required by law. 12. Policy Updates We may update this privacy policy from time to time. We will post any changes on our website.

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